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admin:troubleshoot-too-many-requests [2021/11/30 10:39] (current)
admin created
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 +[[:start|Home]] > [[:admin|DCP Admin]] > **Troubleshooting Too Many Login Requests Issue**
  
 +====== TROUBLESHOOTING TOO MANY LOGIN REQUESTS ISSUE ======
 +
 +If you are getting the following error while logging in from your DCP portal:
 +
 +{{:admin:too-many-requests.jpg|}}
 +
 +It could be due to:
 +  * You have tried to login multiple times with an incorrect password.
 +  * You may have other app installed on your mobile phone or PC that is trying to access your DCP account with an incorrect password.
 +  * There are too many users accessing to DCP using the same network.
 +
 +We suggest the following solution:
 +  * Please try to clear your browser cache and cookies.
 +  * Restart your Internet modem.
 +  * Make sure all devices connecting to your DCP account are updated with the correct password.
admin/troubleshoot-too-many-requests.txt ยท Last modified: 2021/11/30 10:39 by admin