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admin:troubleshoot-too-many-requests [2021/11/30 10:39] (current) admin created |
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| + | ====== TROUBLESHOOTING TOO MANY LOGIN REQUESTS ISSUE ====== | ||
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| + | If you are getting the following error while logging in from your DCP portal: | ||
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| + | {{: | ||
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| + | It could be due to: | ||
| + | * You have tried to login multiple times with an incorrect password. | ||
| + | * You may have other app installed on your mobile phone or PC that is trying to access your DCP account with an incorrect password. | ||
| + | * There are too many users accessing to DCP using the same network. | ||
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| + | We suggest the following solution: | ||
| + | * Please try to clear your browser cache and cookies. | ||
| + | * Restart your Internet modem. | ||
| + | * Make sure all devices connecting to your DCP account are updated with the correct password. | ||